Pricing & overages

This page covers what you pay Tobren for your subscription. It’s completely separate from the money your customers pay you — Tobren takes no cut of your client sales (see Payment setup).

Plan tiers

Plan	Included storage	Included egress	Team members	Monthly	Annual (15% off)
Free	3 GB	5 GB	1 (admin only)	$0	—
Starter	150 GB	60 GB	1 (admin only)	$19/mo	$16/mo
Professional	500 GB	150 GB	5	$49/mo	$42/mo
Studio	1,500 GB	350 GB	15	$99/mo	$84/mo
Enterprise	3,000 GB	700 GB	Unlimited	$199/mo	$169/mo

Customers are unlimited on every plan, including Free. Invite as many clients — and publish as many public galleries — as you like; your client roster never affects your bill or forces an upgrade.
Storage is how much you keep stored; egress is how much gets downloaded.
Team members is how many staff logins your workspace includes (the admin counts as one). Free includes 1 seat (the admin).
Annual plans are billed yearly at a 15% discount versus monthly. Free has no billing cycle — it’s $0 either way.

The Free plan

Free is a permanent, limited plan — no card required, no expiration. Besides the storage, egress, and seat limits in the table above, Free also caps:

1 active shoot at a time.
250 photos per shoot.
Photos only — video on any paid plan. Uploading video requires Starter or above.
A “Powered by Tobren” badge on your galleries.

Everything else — unlimited customers, unlimited public galleries — is the same as every paid plan.

Capped, not metered

The Included storage and Included egress columns in the table above mean something different depending on the row. On a paid plan, that number is an allowance: pass it and nothing stops — the extra simply bills as overage (below). On the Free plan, the same kind of number is a hard wall: pass it and the affected action stops. Same figure, opposite consequence — which one applies depends only on which plan you’re on, not on the number itself:

Uploads stop once you hit the 3 GB storage cap.
Full-resolution downloads stop once you hit the 5 GB egress cap for the month. Previews and thumbnails keep serving either way, and a customer’s paid download is never blocked by the egress cap.
Egress resets on the 1st of the month (UTC).

Hitting a Free cap isn’t an error — it’s the point where upgrading to a paid plan gets you more room (and video, and more seats). See Managing your subscription to upgrade any time.

Free plan vs. the 14-day trial

These are two different, deliberately distinct ways to start:

14-day trial — a real preview of the plan you chose at signup, no card required to start, running at that plan’s own limits (see Account & billing FAQ).
Free plan — the limited plan above, permanent, no expiration.

If your trial ends with no card on file, you’re not cut off immediately: you get a 7-day grace period with full access, and the workspace is suspended only if that lapses too. If it’s not for you, you don’t have to wait it out — Settings → Change plan lets you move yourself to the Free plan at any point, trial or not.

What counts toward limits

Team members is a hard limit on every plan (including Free) — you’re blocked from adding past your plan’s cap until you upgrade or remove some.
Storage and egress are metered on paid plans — going over doesn’t block you; the excess is billed as overage (below). On the Free plan they’re hard caps instead — see Capped, not metered above.
Customers are not limited or metered at all, on any plan.

If you end up over a limit

A cap being lowered, or you downgrading to a smaller plan, can leave you over a hard limit (team seats, active shoots, photos per shoot, or — on Free — storage and egress). If that happens:

You keep everything you already have — existing team members keep working and signing in, existing shoots and photos stay exactly as they are. Nothing is ever deleted or deactivated to enforce a limit.
The only restriction is on adding more: you can’t invite another team member, start another shoot, or (on Free) upload past the cap until you’re back under it — by removing something, or by upgrading.

Overages

This section applies to paid plans — Free doesn’t accrue overage; it caps instead (see Capped, not metered above).

If you use more storage or egress than your plan includes, the extra is billed at:

Resource	Rate
Storage	$0.06 / GB / month
Egress (downloads)	$0.25 / GB

How it works:

Storage is measured as a daily average over the billing period (the same way cloud providers bill), so briefly spiking and then deleting doesn’t cost a full month.
Egress accrues as customers download files.
Both feed a single running overage balance — there’s no separate storage vs. egress bill.

When you’re charged for overages — monthly vs. annual:

Monthly plans: your overage is billed with your next monthly bill — combined into the same charge as your subscription. A given month’s overage shows up on the following anniversary-day renewal.
Annual plans: overages don’t wait for your once-a-year renewal. They accrue each month and are billed monthly once the running balance reaches $5.00 (then it’s charged and reset to $0); a balance under $5 carries forward to the next month. Your plan fee is still billed once a year — only overages are collected monthly.

Either way, the sweep runs on your anniversary day of the month (the day-of-month you signed up).

Add-ons

Custom domain — $3.99/month ($3.39/month annual), on the Professional plan and above. Enable it part-way through a period and you’re charged a prorated amount for the remainder of that period plus the next period’s add-on — combined into your next bill. See Custom domains.

Choosing a plan

Pick the tier whose storage and egress fit how much you shoot and deliver — those, plus team seats, are what actually differ between plans. Your number of clients doesn’t come into it.
Don’t over-buy storage/egress: overage exists so you only pay for what you actually exceed.
Switching plans is easy and prorated — see Managing your subscription for how to upgrade, downgrade, or switch between monthly and annual billing.