Pricing & overages

This page covers what you pay Tobren for your subscription. It’s completely separate from the money your customers pay you — Tobren takes no cut of your client sales (see Payment setup).

Setting your own prices?

This page is about your Tobren bill. The prices your customers pay are set on each package you create — that’s where you decide what a bundle or à-la-carte purchase costs.

Plan tiers

Plan	Included storage	Included egress	Team members	Monthly	Annual (15% off)
Free	3 GB	5 GB	1 (admin only)	$0	—
Starter	150 GB	60 GB	1 (admin only)	$19/mo	$16/mo
Professional	500 GB	150 GB	5	$49/mo	$42/mo
Studio	1,500 GB	350 GB	15	$99/mo	$84/mo
Enterprise	3,000 GB	700 GB	Unlimited	$199/mo	$169/mo

• Customers are unlimited on every plan, including Free. Invite as many clients — and publish as many public galleries — as you like; your client roster never affects your bill or forces an upgrade.
• Storage is how much you keep stored; egress is how much gets downloaded.
• Team members is how many staff logins your workspace includes (the admin counts as one). Free includes 1 seat (the admin).
• Annual plans are billed yearly at a 15% discount versus monthly. Free has no billing cycle — it’s $0 either way.

If a price changes

Any price change is announced in advance with an effective date and only ever applies from your next renewal — never mid-period. Renew before the effective date and you keep your current price for the whole next period, including a full year if you’re on annual billing.

The Free plan

Free is a permanent, limited plan — no card required, no expiration. Besides the storage, egress, and seat limits in the table above, Free also caps:

• 1 active shoot at a time.
• 250 photos per shoot.
• Photos only — video on any paid plan. Uploading video requires Starter or above.
• A “Powered by Tobren” badge on your galleries.

Everything else — unlimited customers, unlimited public galleries — is the same as every paid plan.

Capped, not metered

The Included storage and Included egress columns in the table above mean something different depending on the row. On a paid plan, that number is an allowance: pass it and nothing stops — the extra simply bills as overage (below). On the Free plan, the same kind of number is a hard wall: pass it and the affected action stops. Same figure, opposite consequence — which one applies depends only on which plan you’re on, not on the number itself:

• Uploads stop once you hit the 3 GB storage cap.
• Full-resolution downloads stop once you hit the 5 GB egress cap for the month. Previews and thumbnails keep serving either way, and a customer’s paid download is never blocked by the egress cap.
• Egress resets on the 1st of the month (UTC).

Hitting a Free cap isn’t an error — it’s the point where upgrading to a paid plan gets you more room (and video, and more seats). See Managing your subscription to upgrade any time.

Free plan vs. the 14-day trial

These are two different, deliberately distinct ways to start:

• 14-day trial — a real preview of the plan you chose at signup, no card required to start, running at that plan’s own limits (see Account & billing FAQ).
• Free plan — the limited plan above, permanent, no expiration.

If your trial ends with no card on file, you’re not cut off immediately: you get a 7-day grace period with full access, and the workspace is suspended only if that lapses too. If it’s not for you, you don’t have to wait it out — Settings → Change plan lets you move yourself to the Free plan at any point, trial or not.

What counts toward limits

• Team members is a hard limit on every plan (including Free) — you’re blocked from adding past your plan’s cap until you upgrade or remove some.
• Storage and egress are metered on paid plans — going over doesn’t block you; the excess is billed as overage (below). On the Free plan they’re hard caps instead — see Capped, not metered above.
• Customers are not limited or metered at all, on any plan.

If you end up over a limit

A cap being lowered, or you downgrading to a smaller plan, can leave you over a hard limit (team seats, active shoots, photos per shoot, or — on Free — storage and egress). If that happens:

• You keep everything you already have — existing team members keep working and signing in, existing shoots and photos stay exactly as they are. Nothing is ever deleted or deactivated to enforce a limit.
• The only restriction is on adding more: you can’t invite another team member, start another shoot, or (on Free) upload past the cap until you’re back under it — by removing something, or by upgrading.

Overages

This section applies to paid plans — Free doesn’t accrue overage; it caps instead (see Capped, not metered above).

If you use more storage or egress than your plan includes, the extra is billed at:

Resource	Rate
Storage	$0.06 / GB / month
Egress (downloads)	$0.25 / GB

How it works:

• Storage is measured as a daily average over the billing period (the same way cloud providers bill), so briefly spiking and then deleting doesn’t cost a full month.
• Egress accrues as customers download files.
• Both feed a single running overage balance — there’s no separate storage vs. egress bill.

When you’re charged for overages — monthly vs. annual:

• Monthly plans: your overage is billed with your next monthly bill — combined into the same charge as your subscription. A given month’s overage shows up on the following anniversary-day renewal.
• Annual plans: overages don’t wait for your once-a-year renewal. They accrue each month and are billed monthly once the running balance reaches $5.00 (then it’s charged and reset to $0); a balance under $5 carries forward to the next month. Your plan fee is still billed once a year — only overages are collected monthly.

Either way, the sweep runs on your anniversary day of the month (the day-of-month you signed up).

Your monthly bill is one combined charge

On a monthly plan, the anniversary-day charge rolls everything into one itemized receipt: the subscription, the recurring custom-domain add-on (if enabled), the prorated remainder of that add-on if you turned it on part-way through the period, and any overages due. On an annual plan the yearly fee is charged once at renewal; the add-on’s mid-cycle proration and any monthly overages (≥ $5) are collected as they occur.

Add-ons

• Custom domain — $3.99/month ($3.39/month annual), on the Professional plan and above. Enable it part-way through a period and you’re charged a prorated amount for the remainder of that period plus the next period’s add-on — combined into your next bill. See Custom domains.

Choosing a plan

• Pick the tier whose storage and egress fit how much you shoot and deliver — those, plus team seats, are what actually differ between plans. Your number of clients doesn’t come into it.
• Don’t over-buy storage/egress: overage exists so you only pay for what you actually exceed.
• Switching plans is easy and prorated — see Managing your subscription for how to upgrade, downgrade, or switch between monthly and annual billing.